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#Cannot sign in to lync check to make sure you are online update
#Cannot sign in to lync check to make sure you are online full
#Cannot sign in to lync check to make sure you are online windows

NOTE – In my case, the time was already correct to the second as independently verified with my cell phone.

Go into Change Date & Time (manually) and hit the update button.

Open Control Panel and Start Windows Date & Time.

But you try it out, lots of people saying the below solution is also working. If the above approach did not work, then you can follow a solution that was mentioned in one of the Microsoft Forum.

Cannot sign in to Skype for business because your computer clock is not set correctly (Another approach) To fix this issue, make sure that the computer’s clock and time zone settings are set correctly. I hope this small tip maybe will be helpful to someone. So I set the date to today’s date and it started working for me.

Selected Daylight saving time settings.īut none of the solutions did work for me.īut then I realized, the date in my laptop somehow changed to a future date, it was not set to today’s date.

Adjusted the time according to the selected time zone.

I tried to change the time zone of the system to various timezone in UTC format also.

These same fields work fine for other users, so it's specific to this one user.Skype for Business Online Sign-in error Cannot sign in to Skype for business because your computer clock is not set correctlyīelow are the things which I have tried to resolve the error “Cannot sign in to Skype for Business because your computer clock is not set correctly”. When I get to the last step, the user again has no email attached - in fact, some other fields are missing as well (Office, Department, Phone).

Confirm user profile is there again and has email address listed.

Run a full sync (SharePoint Profile Import).

Delete user's profile in the User Profile service app.

Delete user from Users List for site collection (she wasn't there?).

Delete user from all groups on the site.

UPDATE 2: In an attempt to get the email address to show up, I followed the steps below with no success: Not sure, but it's probably part of the same issue. UPDATE: I've also discovered that, although the user has an email address listed in their profile and on their My Site, they're showing up in the Users Lists for the site collection with no email. SharePoint 2013 Enterprise, Office 2013 on clients, using SharePoint Profile sync for users How should I proceed to troubleshoot this Lync presence issue? I've found several articles & forums detailing this issue, but those either don't have a solution or it's for ALL users, not just one.

Removed the user from the site collection and re-added her.

Ran a full sync in the User Profile service application.

Removed the user from the group and re-added her.

I've been asked to troubleshoot this from a SharePoint perspective, and so far I've done the following with no effect:

When viewing her name in any people picker field in SharePoint, or in a group membership page, the little square is white and it says "Presence Unknown" when you hover over it. Lync appears to be working normally on her computer, and her online presence shows up correctly in Outlook. Other users display their presence normally, and I've had the Lync admin check her machine for any issues. I have a single user in our SP2013 farm whose online presence from Lync/Office consistently shows as "Presence Unknown" in SharePoint.

#Cannot sign in to lync check to make sure you are online update

#Cannot sign in to lync check to make sure you are online windows

#Cannot sign in to lync check to make sure you are online full